[Terms of Service]

Article 1 (Purpose)
These terms and conditions aim to define the rights, obligations, responsibilities, and other necessary matters between DITE Korean Medicine Clinic (hereinafter "the Hospital") and members regarding the use of the DITE Korean Medicine Clinic website (hereinafter "the Website"), in accordance with the Framework Act on Telecommunications, the Telecommunications Business Act, the Personal Information Protection Act, and their enforcement decrees.

Article 2 (Definitions)
① "Service" refers to all services related to the website that members can use, regardless of the terminal (including various wired/wireless devices such as PCs, TVs, and mobile terminals) used.
② "Member" refers to a person who has agreed to these terms and the use of personal information on the "Hospital" website and uses the services provided by the "Hospital."
③ "ID" refers to a combination of letters and numbers chosen by the "Member" and approved by the "Hospital" for the identification of the "Member" and the use of the "Service."
④ "Password" refers to a combination of letters or numbers chosen by the "Member" to verify that they are the "Member" matching the assigned "ID" and to protect their privacy.
⑤ "Post" refers to information in the form of text, photos, videos, various files, and links, such as symbols, letters, voice, sound, images, and videos, posted by a "Member" on the service while using the "Service."

Article 3 (Posting and Amendment of Terms)
① These terms become effective upon being posted on the website, and the "Hospital" may amend the terms within the scope of not violating relevant laws.
② If the "Hospital" amends the terms, it shall announce the effective date and the reason for the amendment along with the current terms on the website from 7 days prior to the effective date until the day before the effective date, in the manner described in the preceding paragraph.
③ If a member does not agree to the application of the amended terms, the "Hospital" cannot apply the contents of the amended terms, and in this case, the member may terminate the usage agreement.
④ In the case of the preceding paragraph, if the "Hospital" determines that it is impossible to provide continuous service to the member using only the existing terms, it may terminate the service usage agreement.

Article 4 (Interpretation of Terms)
Matters not stipulated in these terms or their interpretation shall follow relevant laws or commercial customs.

Article 5 (Conclusion of Service Usage Agreement)
① The service usage agreement is concluded when a person who wishes to become a "Member" (hereinafter "Applicant") agrees to the contents of the terms, applies for membership, and the "Hospital" accepts such application.
② The "Hospital" shall, in principle, accept the application of the "Applicant" for the use of the "Service." However, the "Hospital" may refuse to accept or subsequently terminate the usage agreement for applications falling under any of the following items:
1. If the applicant has previously lost membership status under these terms. However, this is an exception if the applicant obtains the "Hospital's" approval for re-registration.
2. If the name is not real or if another person's name is used.
3. If false information is provided or if the content presented by the "Hospital" is omitted in the application.
4. If a child under 14 years of age applies without the consent of a legal representative (parent, etc.).
5. If approval is impossible due to reasons attributable to the applicant or if the application violates matters stipulated in these terms.

Article 6 (Duty of Personal Information Protection)
① The "Hospital" strives to protect the personal information of "Members" in accordance with relevant laws such as the "Information and Communications Network Act" and the "Personal Information Protection Act."
② The protection and use of personal information are governed by relevant laws and the "Hospital's" Privacy Policy. However, the "Hospital's" Privacy Policy does not apply to linked sites other than the "Hospital's" official site.

Article 7 (Notification to "Members")
① When the "Hospital" notifies a "Member," unless otherwise specified in these terms, it may do so via the "Member's" email address provided at the time of concluding the service usage agreement.
② The "Hospital's" notification to "Members" may be substituted for the notification in the preceding paragraph by posting it on the "Hospital's" bulletin board for 7 days or more.

Article 8 (Obligations of "Members")
① "Members" must not engage in the following acts:
1. Registering false information when applying or changing details.
2. Stealing others' information.
3. Changing information posted by the "Hospital."
4. Sending or posting information (computer programs, etc.) other than that specified by the "Hospital."
5. Infringing on intellectual property rights such as copyrights of the "Hospital" and other third parties.
6. Acts that damage the reputation of or interfere with the business of the "Hospital" and other third parties.
7. Disclosing or posting obscene or violent messages, images, voice, or other information contrary to public order and morals on the "Service."
8. Using the "Service" for profit-making purposes without the consent of the "Hospital."
9. Other illegal or unfair acts.
② "Members" must comply with relevant laws, the provisions of these terms, usage guidelines, precautions announced in relation to service use, and matters notified by the "Hospital," and must not engage in any other acts that interfere with the "Hospital's" business.

Article 9 (Obligations of the "Hospital")
① The "Hospital" shall not engage in acts prohibited by relevant laws and these terms or contrary to public morals, and must do its best to provide the "Service" continuously and stably.
② The "Hospital" must have a security system to protect personal information (including credit information) so that "Members" can use the "Service" safely, and shall disclose and comply with its Privacy Policy.
③ The "Hospital" shall strive to process opinions or complaints raised by "Members" regarding service use if they are deemed justified. For opinions or complaints raised by "Members," the processing process and results will be delivered to the "Member" via email or registered contact information.

Article 10 (Provision and Change of Service)
① The "Hospital" provides the following services:
1. Reservation services provided through the website.
2. Online consultation services provided through the website.
3. Medical information services provided through the website.
4. Other services determined by the "Hospital."
② The "Service" is, in principle, provided 24 hours a day, 365 days a year.
③ The "Hospital" may temporarily suspend the provision of the "Service" in the event of maintenance, replacement, or breakdown of information and communication facilities such as computers, communication interruption, or other significant operational reasons. In this case, the "Hospital" will notify the "Member" in the manner specified in Article 7. However, if there are unavoidable reasons that the "Hospital" cannot notify in advance, it may notify afterwards.
④ The "Hospital" may conduct regular inspections if necessary for the provision of the service, and the regular inspection time shall be as announced on the service provision screen.
⑤ The "Hospital" may change the contents of the "Service" provided according to operational and technical needs if there is a significant reason.
⑥ The "Hospital" may modify, suspend, or change the contents of free services due to the "Hospital's" policy and operational needs, and will not provide separate compensation to "Members" unless there are special provisions in relevant laws.

Article 11 (Service Fees)
① The service is free for everyone registered as a "Member."
② If the "Hospital" decides to charge for the service, it must announce the timing, policy, and costs of the paid service on the service before implementation.

Article 12 (Medical Reservation Service)
① Members may use the medical reservation service through the website if they wish.
② All members have a duty of good faith regarding pre-booked medical appointments.
③ The "Hospital" shall not be held legally liable, civilly or criminally, for any losses that may occur during the member's medical reservation service, except in cases of intentional or gross negligence by the "Hospital."

Article 13 (Online Consultation Service)
① The online consultation service cannot, under any circumstances, replace actual medical treatment, diagnosis, or surgical procedures.
② The "Hospital" strives to maintain security so that the consultation content of the service member is not leaked to third parties other than the consulting doctor and the service administrator. However, the hospital is not responsible for the disclosure or loss of consultation content in the following cases:
1. If the password is leaked due to the member's carelessness.
2. If the member uses the 'Delete Consultation' function.
3. In cases of force majeure such as natural disasters.
③ The content of consultations conducted on the website may be used for the following purposes in a form that cannot identify a specific individual:
1. Statistical preparation, academic activities.
2. When there are special provisions in the law.
3. Use for FAQs and as basic data deemed necessary for the operation of the hospital.
④ The answers to consultations are subjective opinions based on the medical knowledge of each specialist and do not represent the opinion of the "Hospital's" service.
⑤ The "Hospital" may not provide part or all of the consultation service if the consultation is requested with the following content:
1. If the same member repeatedly requests consultations with the same content.
2. If the consultation is requested using expressions that go against common sense.
3. If a consultation requesting a diagnosis name is requested.
4. If a consultation regarding treatment costs, examination fees, medicine prices, etc., is requested.
5. If a confirmation question is asked regarding content received from another medical institution.
6. If there is groundless slander (insult) or defamation against medical institutions and medical institution employees.

Article 14 (Medical Information Service)
① The content provided in the service is general and provided for informational purposes only. The information or consultation provided in the service can never replace a medical diagnosis. The information or consultation provided in the service is never intended to replace medical diagnosis, treatment, or therapy. If you have any questions or concerns about your health, you should visit an actual specialist for a diagnosis. Under no circumstances should you ignore a medical diagnosis or delay receiving a diagnosis, treatment, or therapy because of information provided by the service.
② The "Hospital" does not recommend any specific tests, products, or treatments mentioned in the service. All personal opinions expressed in the service are those of the respective authors.
③ Accepting the information of this service, the specialists participating in the service, or the opinions of other members or visitors using the service is entirely at the user's discretion. Therefore, the "Hospital" is not responsible for any damages, injuries, or other disadvantages resulting from the use of any products, information, ideas, or instructions provided to members.

Article 15 (Attribution of Copyright)
① Copyright and other intellectual property rights for works created by the "Hospital" belong to the "Hospital."
② "Members" shall not use information obtained by using the website for profit-making purposes or allow third parties to use it by modifying, copying, publicly transmitting (broadcasting), publishing, distributing, exhibiting, or other methods without the prior consent of the "Hospital."

Article 16 (Management of "Posts")
① If a "Member's" "Post" contains content that violates relevant laws such as the "Information and Communications Network Act" and the "Copyright Act," the rights holder may request the suspension or deletion of the "Post" according to the procedures set by relevant laws, and the "Hospital" must take action in accordance with relevant laws.
② Even if there is no request from the rights holder as per the preceding paragraph, if there is a reason to recognize an infringement of rights or if it violates the "Hospital's" policy and relevant laws, the "Hospital" may take temporary measures, etc., regarding the "Post" in accordance with its policy and relevant laws.

Article 17 (Termination of Contract, etc.)
① "Members" may apply for termination of the usage agreement at any time through the information management menu on the service's initial screen, and the "Hospital" must process this immediately in accordance with relevant laws.
② When a "Member" terminates the contract, all data of the "Member" will be deleted immediately upon termination, except in cases where the "Hospital" holds member information in accordance with relevant laws and the Privacy Policy.
③ When a "Member" terminates the contract, "Posts" written by the "Member," "Posts" reposted by others, or "Posts" registered on public bulletin boards will not be deleted, so please delete them in advance before withdrawing.
④ The "Hospital" may terminate the usage agreement without prior notice or suspend service use for a specified period if the "Member" engages in any of the following acts:
1. Acts contrary to public order and morals.
2. Acts related to criminal activities.
3. Planning or executing the use of the service for the purpose of hindering national or social public interest.
4. Stealing another person's ID and password.
5. Damaging the reputation of or causing disadvantage to others.
6. If the same user registers as a double member with a different ID.
7. Hindering sound use, such as causing harm to the service.
8. Violating other relevant laws or usage conditions set by the hospital.

Article 18 (Limitation of Liability)
① The "Hospital" is exempted from liability for providing the "Service" if it cannot provide the "Service" due to natural disasters or equivalent force majeure.
② The "Hospital" is not responsible for any obstacles in using the "Service" due to reasons attributable to the "Member."
③ The "Hospital" is not responsible for the reliability, accuracy, etc., of information, materials, and facts posted by "Members" in relation to the "Service."
④ The "Hospital" is exempted from liability when transactions, etc., are made between "Members" or between a "Member" and a third party using the "Service" as a medium.
⑤ The "Hospital" is not responsible for the use of free services unless there are special provisions in relevant laws.

Article 19 (Dispute Resolution and Jurisdiction)
① Disputes regarding service use that arise, except as stipulated in these Terms of Service, shall be resolved by mutual agreement as much as possible.
② If a lawsuit is filed regarding a dispute arising from service use, the Seoul Central District Court shall be the exclusive court of jurisdiction for the first instance.

Article 20 (Others)
① The "Hospital" notifies non-advertising information such as membership registration, order guidance, and delivery guidance via KakaoTalk AlimTalk. If receiving AlimTalk is impossible or blocked, it will be sent via regular text message. If you use the information provided through KakaoTalk AlimTalk via a mobile communication network rather than Wi-Fi, data charges may occur while receiving AlimTalk. If you do not wish to receive AlimTalk sent via KakaoTalk, please be sure to block AlimTalk.
② The "Hospital" conducts consultation tasks via KakaoTalk Consultation Talk. If you use the consultation content provided through KakaoTalk via a mobile communication network rather than Wi-Fi or PC, data charges may occur. If you do not wish to consult via KakaoTalk, please use the customer center or bulletin board inquiries.
[Addendum]
These terms are effective from January 04, 2021, and will be used until new terms are issued.